Policies

Terms of Service

সেবা শর্তাবলি

The rules that govern membership, training, scholarships, payments and use of the Forum platform.

Last updated: 06 August 2026

1. Membership

  • Membership is personal and non-transferable. You must supply accurate information and genuine identity documents.
  • A digital ID card is issued only after your documents are verified by Forum staff. Supplying forged documents leads to permanent cancellation.
  • The Forum may suspend or cancel membership for fraud, harassment, impersonation or misuse of the Forum name.

2. Code of conduct

  • Treat mentors, staff, clients and fellow members with respect. Harassment, hate speech and discrimination are prohibited.
  • Do not use the Forum name, emblem or documents to imply government authority or to solicit money on the Forum's behalf.
  • Do not share account credentials, and do not resell course material or certificates.

3. Training and certification

  • Course access is granted to the enrolled member only. Certificates are issued after completing the lessons and passing the final assessment.
  • Certificates carry a unique number and are publicly verifiable. A certificate may be revoked if it was obtained dishonestly.

4. Scholarships

  • Scholarship decisions are made by the review committee and are final. Applications must be truthful; false income or institution claims disqualify the applicant.
  • Awards are disbursed to the applicant's own verified account and may be published in anonymised award statistics.

5. Payments and refunds

  • Membership and course fees are payable in Bangladeshi Taka through the listed channels. Always use the invoice number shown in your dashboard.
  • Course fees are refundable in full if requested before the batch begins, and at 50% within the first seven days of the batch. Membership fees and issued ID card fees are non-refundable.
  • The Forum never asks for advance payment for a job or contract. Report any such demand immediately.

6. Platform use

  • You may not attempt to breach, scan or overload the platform, scrape member data, or misuse the public verification API beyond fair use.
  • Content you publish remains yours; you grant the Forum a licence to display it within the platform.

7. Liability and changes

  • The Forum provides training, guidance and verification services but does not guarantee income, employment or client outcomes.
  • These terms may be updated; material changes will be announced through the official notice system.
For clarification contact office@nffbd.org. See also our Privacy Policy.